Over a decade specializing in customer conversation. Now, with artificial intelligence that never sleeps.
Hablafy OS talks with your customers over WiFi, QR, WhatsApp or the web at any customer-facing business — shops, hotels, clinics, shopping centres — turning every message into a resolved task, 24 hours a day, in their own language.
An unanswered call
Customer service overwhelmed, the switchboard can’t keep up, and the caller is left waiting.
A WhatsApp message nobody answers
The team is overwhelmed and messages pile up unanswered.
A complaint that turns into a review
Without a timely response, the customer’s frustration ends up posted on Google before you can do anything about it.
One single conversation that does the work of customer service, support and marketing at once.
No apps to download
From WiFi, a QR code, WhatsApp or the website itself, the customer starts a real conversation in seconds.
Talks 24/7, in their language
Hablafy Assistant instantly understands what each customer needs and, if something needs handling, it handles it.
From message to resolved task
Every request is classified, assigned to the right team, and resolved without the customer having to follow up.
The perfect moment
A discount right when it’s time to restock, a follow-up appointment at just the right moment: relevant offers, not spam.
Intercepts before the review
Detects a dissatisfied customer in real time, while they’re still in the conversation, before they post a public review.
Everything becomes data
What your customers ask, what your team sells, and how your reputation improves, week by week.
Two solutions, one way of taking care of your customers
Discover the two sides of Hablafy: the conversational operating system you already know from this site, and the WiFi, surveys and analytics platform for your business.
The AI assistant that talks to your customers over WiFi, QR, WhatsApp or the web, 24/7, turning every message into a resolved task.
Guest WiFi, satisfaction surveys and business analytics, all in one dashboard.
Shops, clinics, shopping centres, hotels, airports.
Ten years understanding how businesses communicate with their customers let us adapt Hablafy to any sector, talking with thousands of people at once with the same warmth as if it were just one.
Anyone can build a chatbot in two days. Very few give you deterministic guardrails, sovereign AI and human oversight on every response.
Hablafy OS knows every detail of your business — and still can’t leak sensitive information or disrespect a customer, even if someone tries to make it do so on purpose.
Shall we talk about your operation?
Kuetek Service finances your full technology upgrade in a single investment, with pay-per-use and no strings attached.
